The Ministry of Internal Affairs of Ukraine has provided recommendations for families of individuals who have been captured or gone missing under special circumstances. In such cases, it is important to remain calm and follow established procedures, acting strictly within the law.
This is reported by Finway
What to Do if a Loved One is Missing or Captured
The Ministry emphasizes that involving intermediaries to expedite the search or exchange is illegal. No one has the right to demand payment for information or assistance in such matters – this is a sign of fraud. The state does not charge fees for searching for missing persons, exchanging captives, or providing official information.
- Do not give money for “information” or “help with exchange” – this is fraud.
- Do not disclose personal data to third parties, even if they claim to be “volunteers” or “representatives of international missions.”
- Document all suspicious calls, messages, or correspondence and report them to law enforcement immediately.
Where to Get Help and Information
Individuals seeking information about missing persons or captives can contact the “hotline” of the Commissioner for Missing Persons under Special Circumstances – 16-98. The Ministry also recommends using the unified information platform regarding missing persons under special circumstances, which contains essential information for relatives.
“No ‘intermediaries’ have the authority to expedite searches or exchanges. Demanding payment for such services is a sign of fraud.”
Experts emphasize that fraudsters often exploit the emotional state of relatives for their gain, so it is important to remain vigilant and adhere to official recommendations. Special informational materials provide a step-by-step action algorithm: where to turn, what documents to prepare, and how to protect oneself from malicious actors.