Homeowners in Dnipropetrovsk whose properties have been damaged or completely destroyed due to hostilities may temporarily be exempt from paying for gas delivery. This applies to residents of the Nikopol, Kryvyi Rih, and Synelnykove districts whose homes have been deemed uninhabitable, as well as those who have encountered emergencies in their own gas networks.
This is reported by Finway
Conditions for exemption from gas delivery charges
To exercise the right to suspend the delivery fee, consumers need to personally visit the nearest Customer Service Center. There, they must submit the appropriate application, presenting their passport, taxpayer identification number, and a housing inspection report. The latter document is prepared by the emergency service after responding to a call to number 104. To prepare the report, the operator should be informed of the full address of the property and the owner’s details.
“Homeowners whose properties have suffered significant damage or have been completely destroyed during military actions have the right to temporarily not pay for gas delivery.”
Steps to suspend charges
- Submit an application at the Customer Service Center with the necessary documents.
- Call the emergency service at number 104 to arrange for a housing inspection report.
- After the report is prepared and the application is submitted, the gas delivery charges will be suspended until the building and gas supply are fully restored.
The temporary suspension of charges is a supportive measure for consumers whose homes have been affected by military actions. After the restoration work is completed, homeowners must reapply to “Gas Networks” to resume standard gas delivery payments. This approach helps avoid additional financial burdens during repairs and the restoration of energy supply.