Ukraine is preparing to implement a unified internet speed standard that will, for the first time at the legislative level, define the quality service requirements for all providers. The development of this standard takes into account the current state of the telecommunications infrastructure and the specific circumstances related to the state of war in the country.
This is reported by Finway
New Minimum Requirements for Operators
The Ministry of Digital Transformation is working on a document that will establish the minimum acceptable internet speed indicators for telecommunications operators. Stanislav Prybityk, Deputy Minister of Digital Transformation, emphasized that previously providers declared high speeds, but these commitments were not legally binding. As a result, consumers were left without real mechanisms for protection in cases of poor service quality.
“Law No. 4670-IX recognized internet speed as one of the key parameters of service quality.”
The updated standards are set to replace the existing ones, which are considered outdated. Currently, the minimum speed for mobile internet is only 2 Mbps, while, according to Ookla, the median speed in Ukraine is expected to exceed 43 Mbps by early 2026. The new requirements are intended to match the current level of infrastructure development and encourage operators to invest in network improvements and service quality.
Impact of War and Gradual Implementation
An important factor in forming the standards is the current situation in the country. Many telecommunications infrastructure facilities have been damaged or are operating intermittently, complicating the implementation of high standards in a short time. Therefore, the introduction of new requirements is planned to be carried out in stages, with gradual increases until 2030. This approach will allow the market to adapt to the new rules without overburdening the operators.
Compliance with the standards will be monitored by the National Commission for State Regulation in the Fields of Electronic Communications (NCEC). The regulator has the necessary technical means for independent quality monitoring and will be able to respond promptly to user complaints. In case of violations, operators will bear responsibility according to the law.
It is expected that the introduction of new standards will make the internet services market more transparent, increase consumer trust in providers, and contribute to the further development of digital infrastructure even under the challenging conditions of martial law.