Timely replacement of a bank card is an important condition for uninterrupted use of financial services. PrivatBank cards have a limited validity period, after which they become invalid. Additionally, in the case of damage or loss of the card, access to funds may be complicated.
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When is it Necessary to Reissue a PrivatBank Card
Typically, PrivatBank payment cards are issued for a period of one to two years, after which they need to be updated. However, considering the state of war, in March 2024, the bank automatically extended the validity of all plastic cards by 30 months. This means that even if the card indicates that the validity has expired, customers can continue to use it.
“However, six categories of Ukrainians should reissue their card. This is necessary in the following cases: The validity period has expired, and you want to extend the card for reliability. For example, for a trip abroad. The card has been lost, forgotten in an ATM, or stolen. There is damage or wear on the surface that complicates the use of the card. Personal data of the user has changed. You want to change the type of card. Fraudulent transactions have occurred with the account.”
How to Update a PrivatBank Card: Main Cases
- The validity period has expired, and you are planning trips abroad or wish to enhance the reliability of financial transactions.
- The card has been lost, left in an ATM, or stolen.
- The plastic is damaged or has significant wear that complicates usage.
- There have been changes in the client’s personal data.
- A change of card type to another bank product is needed.
- There have been instances of fraudulent transactions.
The procedure for reissuing a card at PrivatBank is completely free of charge. The number of the new card will be different, but the bank account number will remain unchanged. All funds and transaction history are automatically transferred to the new payment instrument. You can apply for reissue either through the online service Privat24 or directly at the bank branch.