The world’s largest cryptocurrency exchange, Binance, has informed Ukrainian users about updates to its operating rules regarding fiat channels and access to certain services. The main changes, which took effect on December 29, have impacted the ability to withdraw funds directly to bank cards and a number of other operations.
This is reported by Finway
Which Services Have Been Suspended for Ukrainian Users
According to the updated rules, Ukrainian users can no longer withdraw funds directly to VISA or MasterCard cards — this feature is temporarily unavailable until further notice. The operation of automatic recurring cryptocurrency purchase orders (Recurring Buy) has also been suspended, and limit orders for purchasing assets with fiat funds have been canceled.
The exchange emphasizes that account funding remains largely unchanged. Ukrainians can still make deposits and purchase cryptocurrency using VISA/MasterCard cards (only incoming transactions), as well as through Apple Pay, Google Pay, and SWIFT transfers. The latter can be used for both balance replenishment and fund withdrawals.
Among the available methods, the payment service Zen.com remains popular among users for transactions in euros, zlotys, and other currencies. However, full service for deposits and withdrawals is expected to resume only on January 6, 2026.
Withdrawals: What Ukrainians Need to Know
Users who urgently need to withdraw funds from Binance should utilize SWIFT transfers or seek alternative methods, such as P2P trading, if available in their region. Direct withdrawals to bank cards are currently blocked.
“The recent announcement regarding changes in payment methods applies exclusively to users from Ukraine who previously used Bifinity services. The ZEN service for Ukrainian users is temporarily unavailable and will resume on January 6. The changes in service operations take effect from December 29 and are related to technical work and updates to the partner infrastructure,” stated the cryptocurrency exchange.
Binance emphasized that these restrictions are not related to the National Bank of Ukraine and do not affect P2P operations, which continue to function normally. Users have the ability to fund their accounts, withdraw funds, and buy and sell crypto assets using the available payment methods.