Pensioners in Ukraine have the option to choose how they receive their pension payments. In particular, they can switch from postal delivery to receiving funds on a bank card, change their financial institution, or update their payment details.
This is reported by Finway
Step-by-Step Guide to Changing Your Pension Payment Method
You can change your pension payment method by submitting a relevant application to the Pension Fund of Ukraine. This can be done in person or online through the Pension Fund’s electronic services web portal.
For remote submission, you need to prepare scanned copies of your passport, identification code, and bank details.
Steps for submitting an application online:
- Log in to the PFU portal using a qualified electronic signature (QES).
- Go to the section “Regarding Pension Provision” and select “Changes to the Pension Case.”
- Select the item “Application for Changing the Pension Payment Method.”
- Fill out the form and attach scanned copies of the required documents.
- Check the accuracy of the data, generate the application, sign it with your QES, and send it to the Pension Fund.
After sending the application, you can track its status in your personal account on the PFU portal, in the “My Requests” section.
“To remotely change your pension payment method, scan your passport, identification number, and bank account details.”
Pension Payment Statistics in Ukraine
The average pension in Ukraine increased by 69 UAH in the second quarter of 2025, amounting to 6,410.2 UAH. However, most pensioners continue to receive payments that are significantly below the actual subsistence minimum.
According to official data, 56.2% of pensioners receive a pension of less than 5,000 UAH. The average pension for five out of six pensioners remains below the actual subsistence minimum, leading many elderly individuals to live below the poverty line.